Kristen is a busy working mom with real questions (Use case)

Kristen, a busy working mom has a simple problem – figuring out what cell phone plan she can switch to since contact ended few months back.

She is really pressed for time after work at home with a 3 yr old to be able to spend an hour or two to figure this out surfing on the internet. And not to mention all the confusing myriad of choices and fine print.

She also recently learnt in a financial workshop at her job that an additional $100 invested every month will grow to $122,708 in 30 yrs at avg 7%. She definitely wants to cut her cellphone bill.

It takes 2 minutes for Kristen to ask Mundi the question on her tablet and within a few days she receives a reply from Mundi with recommendations and including some simple steps how to go about it.

Kristen goes to on her tablet and asks a question, providing a clear context and requesting a response within a week:


Kristen receives an email response from Mundi with recommendations, instructions and related information:


Kristen feels comfortable with the suggestion after a quick read of the attached links. She stops by the store during lunch time on a weekday and in about 30 mins, has her iphone switched to the new plan.

The following month, she increases her $401K contribution by $50. Kristen is glad she has Mundi as her trusted adviser.

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